Novant Health Maplewood Family Medicine

Novant Health Maplewood Family Medicine is dedicated to help you live and enjoy a long and healthy life. We provide a medical home for you that includes prevention, open access, and state of the art electronic health records.

Come in any time and let us WOW you with our unique delivery healthcare that fits your lifestyle.


Our family medicine providers are trained in all major medical areas, allowing them to care for you and your entire family.


Our practice features a variety of tests & procedures to assist in the prevention, early detection and treatment of disease.


At Maplewood Family Medicine, our lab allows you to have throat cultures, urinalysis and blood tests completed.


We also offer physicals, flu clinics for established patients, minor fracture care, a weekend clinic, and more.


3 Ways to Streamline Your Healthcare Processes

Every organisation benefits from having streamlined processes in place. This removes unnecessary chains in the entire operations chain and prevents bottlenecks from occurring.

Streamlined processes are also key to overall efficiency. Having fewer steps decreases the likelihood of errors. Having fewer people involved is bound to result in less tension and frustration, especially when it comes to complicated projects.

Healthcare facilities, whether it be hospitals, diagnostic laboratories, or multi-service clinics, are considered complex ecosystems. There’s an intermingling of medical and business processes. 

With that, here are ways to ensure that your healthcare processes are efficiently streamlined.

1. Plan out a strategy

Healthcare facilities will require a number of different workflows. There should be those for each department and then some more to facilitate better collaboration and information flow between departments.

An efficient workflow doesn’t happen overnight. It needs to be built from scratch. And building it requires a thorough understanding of your patients, your team, and of course, the services you provide.

With these in mind, take a hard look at your current processes. What works? What needs to change? Do tasks and systems overlap? With self-reflection, you can veer chaos into efficiency.

2.  Leverage technology

The clinic is still keeping patient files in cabinets and making people fill out a gazillion forms by hand.

It’s definitely time for an upgrade.

There are lots of ways to use technology to streamline your processes. But perhaps the easiest would be to use software that can automate mundane processes like patient directory management and filling out forms.

It’s also possible to shift certain aspects of patient care online. By using leading medical software, doctors in your clinic can have the ability to conduct telehealth consultations. This is a truly valuable service, in light of the ongoing coronavirus pandemic.

3. Mind your accounts receivable

Many healthcare facilities out there make the mistake of not focusing on their accounts. In a time where insurance premiums are rising, you or your staff need to be on top of this. You may even find that your number one income source might not be the one you expect.

A study done by McKinsey & Co. shows that 35% of healthcare providers’ revenue comes directly from patients (as opposed to insurance). By knowing your top income stream, you’ll be able to create or edit workflows in a way that brings in more of this type of revenue.


Nowhere is it more essential to streamline teams and tasks in the healthcare sector. When the health and lives of people are at stake, it is necessary to deliver quality care in the shortest amount of time to those who need it.

Keeping on top of your accounts and embracing the use of technology is essential in healthcare. By having a digital strategy and using medical software, patients, doctors, staff, assets, and information can be seamlessly united. 

Dementia: A Guide for Carers and Caregivers

Every day, 250 people in Australia are diagnosed with dementia and this year, at least 459,000 Australians will live with the debilitating disease. But more than the effects of dementia, it’s the journey between the patient and his caregivers that’s most important, as this disease is more psychological and emotional than it is physical.

So what should you do when someone you love has dementia?

  • Educate yourself about the disease.

Dementia is a progressive disease with no cure. So the next best thing that you can do is understand the disease to be able to give your loved one the best quality of life possible. Know the risk factors for dementia, learn about the progression of the disease, and find out what kind of support you can give to your loved one through this journey.

  • Seek professional advice.

Since dementia is a serious health condition, it’s best to seek the advice of a professional in dealing with this disease. Although you can only treat the symptoms of dementia and prevent complications, it’s very important to work with a good healthcare team in making sure that your loved one still gets to live a normal life even when dealing with the disease.

  • Establish routines. 

As the disease progresses, your loved one might find it hard to perform activities that were once part of his daily life. This is when it’s important to establish fixed routines and schedules to help the patient avoid confusion and keep him on track with activities of daily living to give him as much independence as possible.

  • Learn to be patient with your loved one.

Dementia can cause frustration, anxiety and even depression, especially when your loved one starts to feel that he has no control over his memory anymore. There will be times when he’d be irritable and impatient, which means that you have to be patient with your loved one to avoid arguments that could frustrate him even further. Instead of raising your voice, try to talk to your loved one in a comforting and loving manner. 

  • Keep your loved one safe.

Patients suffering from dementia are more prone to a lot of dangers, especially as the disease progresses. Being forgetful could put your loved one at risk for getting lost, so it’s very important to never let him go out of the house or drive alone. You should also avoid any hazards around your home and if possible, always have someone to accompany your loved one without taking away too much of his independence.

Caring for a person with dementia is no easy feat. While you’re dealing with the emotional burden of seeing your loved one’s memory deteriorate, you also need to make sure that he’s properly cared for and safe. 

But if that means that you’re giving your loved one the chance to enjoy his life even with dementia, it’s worth all the effort. Remember that dementia should never stop you from living a great life with your loved one, so have fun and make the most of the time you have with him. 

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