Every organisation benefits from having streamlined processes in place. This removes unnecessary chains in the entire operations chain and prevents bottlenecks from occurring.
Streamlined processes are also key to overall efficiency. Having fewer steps decreases the likelihood of errors. Having fewer people involved is bound to result in less tension and frustration, especially when it comes to complicated projects.
Healthcare facilities, whether it be hospitals, diagnostic laboratories, or multi-service clinics, are considered complex ecosystems. There’s an intermingling of medical and business processes.
With that, here are ways to ensure that your healthcare processes are efficiently streamlined.
1. Plan out a strategy
Healthcare facilities will require a number of different workflows. There should be those for each department and then some more to facilitate better collaboration and information flow between departments.
An efficient workflow doesn’t happen overnight. It needs to be built from scratch. And building it requires a thorough understanding of your patients, your team, and of course, the services you provide.
With these in mind, take a hard look at your current processes. What works? What needs to change? Do tasks and systems overlap? With self-reflection, you can veer chaos into efficiency.
2. Leverage technology
The clinic is still keeping patient files in cabinets and making people fill out a gazillion forms by hand.
It’s definitely time for an upgrade.
There are lots of ways to use technology to streamline your processes. But perhaps the easiest would be to use software that can automate mundane processes like patient directory management and filling out forms.
It’s also possible to shift certain aspects of patient care online. By using leading medical software, doctors in your clinic can have the ability to conduct telehealth consultations. This is a truly valuable service, in light of the ongoing coronavirus pandemic.
3. Mind your accounts receivable
Many healthcare facilities out there make the mistake of not focusing on their accounts. In a time where insurance premiums are rising, you or your staff need to be on top of this. You may even find that your number one income source might not be the one you expect.
A study done by McKinsey & Co. shows that 35% of healthcare providers’ revenue comes directly from patients (as opposed to insurance). By knowing your top income stream, you’ll be able to create or edit workflows in a way that brings in more of this type of revenue.
Nowhere is it more essential to streamline teams and tasks in the healthcare sector. When the health and lives of people are at stake, it is necessary to deliver quality care in the shortest amount of time to those who need it.
Keeping on top of your accounts and embracing the use of technology is essential in healthcare. By having a digital strategy and using medical software, patients, doctors, staff, assets, and information can be seamlessly united.